Shipping policy

Shipping Policy

At Lounge Avenue, we aim to deliver your order as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and bank holidays).

Delivery

We currently ship within the UK only.

Estimated delivery time:

2–5 business days after dispatch.

Delivery times may vary during busy periods.

Shipping Costs

Shipping costs are calculated at checkout.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Delays

Lounge Avenue is not responsible for delays caused by couriers, weather conditions or circumstances outside of our control.

Incorrect Address

Please ensure all delivery details are correct at checkout. Lounge Avenue cannot be held responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Missing Parcels

If your order has not arrived within the expected timeframe, please contact us at:

Orders@Loungeavenueuk.com